We are excited to share information about the construction project at Customs House, located on Talbot Road in Port Talbot. This project aims to develop 46 modern and stylish apartments, providing comfortable living spaces for residents in this vibrant community. Learn more about the project, location, apartments, features, amenities, and the surrounding community. Contact us for more information about the Customs House apartments and find your ideal home in Port Talbot. Thank you for visiting our website, and we look forward to welcoming you to Customs House, where modern living meets community spirit.

Construction image 4

Project details:

Client:  Coastal Housing Group

Team:  Total Regen

Type: JCT Design & Build Contract

Location: Swansea

Project value: £4,100,000

Procurement: Competitive Tender

Project Overview

Scheme Overview: 46 Apartments at Customs House, Talbot Road, Port Talbot.

At Customs House in Port Talbot, a construction project was undertaken by Total Group to demolish the existing buildings and construct a new development consisting of 46 apartments. This scheme involved the demolition of 2, 3, and 4 storey buildings that previously occupied the site, which housed retail units, workshops, and office spaces. The development site was situated in a busy area, surrounded by access roads and bounded by a main road leading to Margam and the steelworks.

To accommodate the new building, the ground floor was constructed using a structural steel frame, with a composite concrete transfer deck above. This allowed for the construction of 2, 3, and 4 storey timber frame flats on top. The choice of a timber frame for the superstructure offered several advantages over traditional masonry options. Firstly, it provided a relatively lightweight solution, reducing the load on the foundation and structural elements. Additionally, the quick installation time of the timber frame enabled the installation of the flat roofing, ensuring the building was watertight and ready for internal finishes to commence promptly.

One of the key benefits of the design approach was the flexibility it offered in terms of the layout of the ground floor retail space. By constructing the ground floor in a manner that allowed for easy subdivision, potential customers could choose from a range of sizes and shapes, maximizing the leasing potential of the retail units. This adaptability ensured that the retail space could be tailored to suit the preferences of various businesses, providing them with an ideal environment to thrive. The construction project at Customs House aimed to create a modern and functional space for residents and businesses alike.

The demolition of the old buildings provided a blank canvas for the new development, allowing for a fresh start and the opportunity to create a contemporary living and working environment. The use of a timber frame for the upper floors not only provided a practical solution but also added an aesthetic appeal to the overall design. Throughout the project, Total Group ensured that all construction activities adhered to the highest standards of safety and quality.

Attention to detail was paramount, from the demolition phase to the final finishes. The team worked closely with architects, engineers, and other professionals to ensure that the construction process ran smoothly and efficiently, delivering a high-quality end result. In conclusion, the construction project at Customs House in Port Talbot involved the demolition of existing buildings and the construction of 46 apartments. The use of a structural steel frame for the ground floor and a timber frame for the upper floors provided a flexible and lightweight solution.

The project aimed to create a modern and functional space, with a particular focus on the adaptability of the ground floor retail space. With a commitment to safety and quality, Total Group successfully delivered a high-quality development that met the needs of residents and businesses in the area.

The Challenge During The Construction Phase

Constructing the 46 apartments at Customs House, Talbot Road, Port Talbot presented several challenges that needed to be addressed in order to ensure a successful project. The age of the existing buildings posed a significant hurdle, as extensive asbestos removal was required before any demolition work could commence.

The safety of the surrounding residential units was also a top priority. Given their proximity to the construction site perimeter, special considerations had to be made to prevent any potential fire hazards. Enhanced flame spread measures were implemented for the timber frame element to ensure the safety and well-being of the neighboring residents.

Furthermore, the confined nature of the site and the dimensions of the building added an additional layer of complexity to the project. Careful planning and scheduling were crucial in order to manage the delivery of plant and materials effectively. Due to the limited space available, a “just in time” approach was adopted, ensuring that the necessary elements were brought to the site as and when they were needed.

By meticulously coordinating the logistics of the project, the construction team was able to overcome these challenges and proceed with the development of the 46 apartments. The successful execution of the asbestos removal operation, along with the implementation of enhanced flame spread considerations and efficient delivery of plant and materials, ensured that the project progressed smoothly.

Throughout the construction process, the safety of the workers and the surrounding community remained a top priority. Strict adherence to safety protocols and regulations was maintained to minimize any potential risks associated with the asbestos removal and the construction activities.

Despite the challenges faced, the construction of the 46 apartments at Customs House, Talbot Road, Port Talbot was completed successfully. The project stands as a testament to the dedication and expertise of the construction team in overcoming obstacles and delivering a high-quality development.

As the construction industry continues to evolve, it is crucial to address and overcome challenges that arise during the development of projects. By doing so, we can ensure the safety of workers, residents, and the surrounding community, while also delivering exceptional results.

Subway Road

We are building this scheme on behalf of Wales & West Housing Association. The development consists of two apartment blocks with a mixture of 1 and 2 bedrooms. There are 40 units in block 1 and 32 units in block 2.

Coed Housing Project

We are building a collection of 2, 3 and 4 bedroom family homes on behalf of Candleston Homes. There will be a total of 51 properties designed to meet the needs of contemporary living, each home offers a spacious and stylish layout, 

Maelfa Regeneration

Total Group have teamed up with Cardiff Community Housing Association (CCHA) and Cardiff Council to give Llanedeyrn a much-needed regeneration scheme. The old Maelfa shopping centre had become very much dated

Springfield Road Housing

Total Group was contracted to build 40 affordable homes made up of different sized houses and flats. The project involved strip foundations, block and beam floors, timber frame superstructure and floors, pitched concrete tile roofs with face brickwork, render and cladding

Rumpoles Cardiff

Total Group constructed with timber frame over five storeys which was sub-divided and serviced via three separate core areas with lifts and staircases. The façade was a mixture of brick and render finish with a rotunda for the central section. 

Grigy Wron Housing

The partial demolition, refurbishment and conversion of the former Victorian primary school, Graig y Wion, into 28 new residential units. Fifteen apartments have been provided within the two three-storey new builds, three in bungalows, whilst 10 apartments were housed 

Close Park Development

Total Group were contracted to build 35 residential units consisting of 18 flats spread over 2 blocks, each with 3 floors and containing 9 flats along with communal staircase along with 17 houses. 

Liberty Court

The development, programmed over a 15 month period, consisted of 32 new apartments for the over 55s, a community library and substantial commercial space which is available for rent to local businesses and community groups. 

Royal Building Port Talbot

The project involved the demolition of the existing 2, 3 and 4 storey buildings which completely covered the development site area and consisted of retail units and workshops to the ground floor with office space above. 


We are building this scheme on behalf of Linc Cymru Housing Association, the development will consist of; 34 flats and 4 general needs mid terrace houses. The development will also include an outdoor fitness area and edible elements within the landscaping to further improve residents’ health.

NPT Developments

The project was constructed via a design and build contract and drew extensively on Total Group’s expertise stretching across a variety of renewable technologies. The steel frame, three storey building had an extensive collection of sustainable features including ground source heat pumps, solar thermal 

Rugby Club Community Facility

The new building which was built on the site of the former Salisbury Hotel in Ferndale has been constructed as a community facility for Rhondda Life and also doubles as the clubhouse for Ferndale RFC. The building contains three function rooms and three bar areas.  A pre-demolition assessment of the existing Salisbury Hotel was carried out

Ready to start your project ?

Committed to Excellence on all levels

Satisfied Clients
0 %
Repeat Business
0 %
Projects Built On Time
0 %
Projects Completed On Budget
0 %

Let's Build Together

To get started, for general enquiries simply complete the form below. Provide us with your project details, and our team will review your requirements. We will then get back to you with a customised solution that fits your needs. Whether you have a small-scale project or a large-scale development, we have the expertise and resources to handle it. Once we have received  your submission, you will receive a confirmation email (Please check all your email boxes)

If you prefer, and have a project in mind and seeking a price you can also send us your project documents and any photographs directly to We will carefully examine your documents and provide you with a competitive quote together with a timescale from inception through to completion for your project.


Let’s discuss your project

0330 043 3177

Follow Us

© All rights reserved you must not copy any content on this website without the written consent of the Total Holdings Group

Part of the Total Holdings Group

Scroll to Top